Strategic Payments Strategy


Presented by: Dan Fisher

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What do payments have to do with today's banking strategy?

Why do I need a remote deposit product and isn't internet banking and direct deposit enough?

The technology demographics of banking are changing fast. The product features that appeal to Baby Boomers and Gen X customers don't even connect with the Gen Y and the emerging market called Generation T customers!

More importantly, these retail customers are rapidly becoming your small business customers and soon will be your large commercial clients. Failing to recognize the changing trends will place your future banking relationships at risk and significantly hinder your market competitiveness. The worst case scenario is by the time you realize that you are losing customers they will already be gone!

ACH, Remote Deposit, the internet, check-21 and debit cards have changed all of the rules and every customer is at risk of being attracted away from your financial institution!

Your financial institution needs to develop a relevant payments product strategy the can keep pace with the changing technology expectations of your customers and keep you competitive. Understanding the trends in payments and creating a payment product strategy for your organization could be one of the most import decisions you will make in the next five years.

This webinar will discuss the technology and customer service implications of each of the five customer demographic categories with a specific focus on Gen X, Gen Y and Gen T (the new kid on the block).

Finally, getting started on developing a payments strategy that will guide your institution should be your first priority! This webinar will help you identify what the next steps should be.

At the end of this session, the participant will have an up to date understanding of:
  • What are the emerging trends?
  • What the hot technologies are and how they relate to banking.
  • What the emerging payment system products are, what is coming and how to begin to position your financial institution in preparing for the future
  • What is the fastest growing payment system?
  • Is PayPal for real?
  • How will contactless payments affect my organization?
  • What is a de-coupled debit card?
  • What is a card-less system?
  • Do I need and image exchange relationship with my core application vendor?
  • Do I need a bill pay product?
  • Why bother with Check-21 if checks are going away?
  • Do we need a Real Time internet bank?
  • What is the push versus pull information model?
  • What is STP?
About the Speaker: Dan Fisher is president and CEO of The Copper River Group. A consulting firm headquartered in Fargo North Dakota that focuses on technology and payment systems consulting for community banks. For nearly thirty years, Dan Fisher has worked in the financial industry using technology to improve the bottom line. He has served as: a director of the Federal Reserve Board of Minneapolis, the chairman of the American Bankers Association Payment Systems Committee, a member of the Independent Community Bankers Association Payments Committee. Dan has authored numerous articles on payments, Check 21 and technology strategies. He has co-authored two books: Electronic Check Presentment (An Introduction) and Managing the New Bank Technology and recently published a book titled, Capturing Your Customer! The New Technology of Remote Deposit.

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CD-ROM includes:
  • Complete presentation (including slides and audio)
  • Written Materials
  • Follow-up Q & A
You have the right under this license agreement for this CD-ROM to use this presentation on a single-workstation. Use on a network is in violation of the copyright agreements. CD may be used by multiple users at a given institution but may not be placed on a network or in any other multi-user environment.

This program was recorded in its entirety in November 2007. The CD-ROM includes program slides, materials (if available) and follow-up Q & A document.

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  • Manufactured by: Glia Group, Inc.

This product was added to our catalog on Wednesday 14 November, 2007.

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