Under Attack: Scams, Schemes and Frauds


Presented by: Barry Thompson

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Reloading Scams, Work from Home Schemes, Sweepstakes and Lottery Swindles -- how much has your financial institution lost by not being prepared? Fraudsters can outsmart your financial institutions security measures by using your account holders against you. The faces of fraud are changing rapidly and old confidence games have become reinvented to take advantage of the unsuspecting. The e-bay scam, telemarketing schemes, Nigerian frauds, and counterfeit check schemes are all confidence games played against your account holders. In this webinar, we'll review these confidence games as well as what we can do to stop your account holders from becoming victims.

This program teaches your staff the tools, tricks and websites used by criminals to defeat common sense. Participants will learn how to identify potential problems by understanding questions people ask them when conducting normal business transactions. We will provide information that you can use in your training sessions with staff.

Every financial institution conducts evening programs for investment services or educational programs like "Money Smart." In this webinar, we will review fraud programs that your institution should consider in working with schools, senior citizens and account holders. This program reviews who is a target, how they are selected and what your financial institution can do from the teller line to the public forum.

The Objectives
  • Understand how confidence games operate
  • Know the questions that signal an account holder is in trouble
  • Learn the steps to take when a confidence game is discovered
  • Methods to help you convince account holders they were victims
  • Techniques for training your staff in identifying confidence games
  • Understand what the "Consumer Sentinel Data Base" is and why your account holders should report fraud to the FTC
Who Should Attend:
Middle Management; Branch Administrators; Branch Management; Auditors; Security Officers; Risk Management Departments; New Accounts; Frontline Staff; Tellers

About the Speaker: Barry Thomspon is a financial institution professional who has held the titles of Executive Vice President, Senior Vice President, Treasurer, Compliance Officer and Security Officer over the course of a twenty-two year banking career. He is a Security Practitioner, Certified Regulatory Compliance Manager, Public Speaker and Managing Partner of the Thompson Consulting Group.

The Thompson Consulting Group is the security provider for America's Community Bankers, "Retail Banking, Operations, Technology & Security Management Conference". They provide board retreats, executive retreats, special research projects, community programs, facility inspections and reviews of security or compliance programs.

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CD-ROM includes:
  • Complete presentation (including slides and audio)
  • Written Materials
  • Follow-up Q & A
You have the right under this license agreement for this CD-ROM to use this presentation on a single-workstation. Use on a network is in violation of the copyright agreements. CD may be used by multiple users at a given institution but may not be placed on a network or in any other multi-user environment.

This program was recorded in its entirety in April 2009. The CD-ROM includes program slides, materials (if available) and follow-up Q & A document.

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  • Model: cd_scams0409
  • Manufactured by: Glia Group, Inc.

This product was added to our catalog on Tuesday 03 March, 2009.

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