Caregivers and Fiduciaries: Do's and Don'ts


Presented by: Deborah Crawford  

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  The Consumer Financial Protection Bureau has released four guides for those charged with handling money on another's behalf. The guides - which cover powers of attorney, court-appointed guardianships, trusteeships and designated payees for government benefits - outline responsibilities of those who handle the affairs of the millions of elderly Americans who use the assistance of a financial representative. In this webinar, we will review the general Do's and Don'ts when working with powers of attorney, guardianships, trustees and designated payees for government benefits. You will receive tips and guidelines to help your institution work towards better understanding of each of these roles and what it entails to work on behalf of another person. FinCEN has also weighed in with tips for watching our elderly customers. We will look at the FinCEN information and how elder abuse should be reported on a SAR. Plus during the program we will look at other fiduciaries such as custodians and executors and their roles and duties.

What You Will Learn
  • What the federal government considers the best behavior and practice in each role
  • What is a guardian and what can he or she do or not do?
  • What is a power of attorney and what can the attorney-in-fact do and not do?
  • What are the responsibilities for those who handle the affairs of millions of Americans like SSI and Social Security payments?
  • Highlight on elder abuse and the financial institution's role in preventing it
  • UTMA custodians
  • Executors and Administrators and Letters Testamentary
  • How each account should be set up and what paperwork is needed
Who Should Attend
This webinar will benefit New Accounts Representatives, Customer Service Representatives, Branch Administration, Compliance Officers, Legal Department, Branch Managers, Tellers and anyone who works with customers.

About the Speaker:
Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 27+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

You have the right under this license agreement for this CD-ROM to use this presentation on a single-workstation. Use on a network is in violation of the copyright agreements. CD may be used by multiple users at a given institution but may not be placed on a network or in any other multi-user environment.

This program was recorded in its entirety in March 2014. The CD-ROM includes program slides, materials (if available) and follow-up Q & A document.

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  • Model: cd_caregivers0314
  • Manufactured by: Glia Group, Inc.

This product was added to our catalog on Tuesday 21 January, 2014.

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