Change Control and your CMS


Presented by: Brian Crow 
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    Do you have an effective process for Change Control? Regulations, products, services and systems are constantly changing. Once upon a time, the Compliance Officer was the subject matter expert for every area of the Bank. More and more, specialization is needed in the industry to ensure that nothing slips through the cracks. Managing change is critical to ensuring the success of your institution. Strong procedures and processes for compliance change are key building blocks in the foundation of your CMS. Whether your CMS is in the development phase, or you would just like to give it a status check, this session will assist in measuring where you are and provide materials and insight into streamlining your change process.

Brian will cover:
  • Compliance risk assessments
  • Regulatory change management
  • System updates and monitoring
  • Business line communication
  • Vendor management
  • Checklists and time management
  • Staff training
Besides introducing you to a change management process, we will walk through a sample new product development and a new regulation implementation. Attendees will receive sample templates with the written materials to aid in enhancing their own processes.

Who Should Attend:
Compliance officers, BSA officers, management with oversight of the change process

About the Speaker: Brian Crow is a Compliance Associate at Thomas Compliance Associates, Inc. in Chicago, IL. Brian brings 20 years of prior banking experience to the consulting field. He was most recently Assistant Vice President and BSA Administrator for a suburban Chicago bank, where his responsibilities included preparing the bank's annual BSA risk assessment and audit documentation. Earlier as Operations Officer at the same bank, Brian monitored AML activity, aided in the implementation of the bank's AML software, and designed the bank's authentication blocking program that helped to reduce debit card fraud losses by 95 percent.

Mr. Crow has been, and continues to be, an education consultant for the Glia Group BOL Learning Connect program, conducting webinars that have covered VISA/MasterCard chargebacks, debit card compliance and fraud prevention for hundreds of banks. It was in this role that Mr. Crow was recognized as a Bankers Online Guru in 2011. Like many of us, Mr. Crow began his banking career as a teller, working his way up to head teller and then branch management responsibilities. He earned a B.A. degree in Theology from Concordia University, River Forest, Illinois. Because of his education background, Brian has been given the unofficial title of "Security Evangelist" as he strives to help financial institutions protect their bottom line from losses related to fraud.

This program was recorded in its entirety in September 2016. The CD-ROM includes program slides, materials (if available) and follow-up Q & A document.

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  • Model: cd_changecontrol0916
  • Manufactured by: Glia Group, Inc.

This product was added to our catalog on Monday 01 August, 2016.

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