Complaint Policy

Table of Contents

Purpose and Contents – Topic 1
Policy Statement – Topic 2
Types of Complaints - Topic 3
Complaint Submission and Processing Procedures - Topic 4
Audit Policy - Topic 5
Staff Training - Topic 6
Retention of Documentation - Topic 7

Includes the following form templates:
Complaint Log (1 page)
Complaint Report (1 page)

This policy template (approximately 7 pages) is available to purchase from BankPolicies.com in Microsoft® Word format for $100.00.

Standard Volume Discounts

Individual and volume pricing plans are available to fit every budget. You can buy one policy at a time, or mix and match multiple policies. Simply put - the more you buy, the greater discount you will receive:

10% Discount when you buy 5 of our Templates at the regular price!
25% Discountwhen you buy 15 of our Templates at the regular price!
50% Discount when you buy 25+ Templates at the regular price!

*Discounts will not be reflected on your invoice, but will be reflected on your credit card bill.

PLEASE NOTE: If you order Bank Policies or Job Descriptions, you will receive your order via email within 24-48 hours.