Table of Contents
Purpose and Contents – Topic 1
Policy Statement – Topic 2
Types of Complaints - Topic 3
Complaint Submission and Processing Procedures - Topic 4
Audit Policy - Topic 5
Staff Training - Topic 6
Retention of Documentation - Topic 7
Includes the following form templates:
Complaint Log (1 page)
Complaint Report (1 page)
Recent updates to this product:
02/15/22 Update
This policy template (approximately 8 pages) is in Microsoft® Word format.
Standard Volume Discounts
Individual and
volume pricing plans are available to fit every budget. You can buy one
policy at a time, or mix and match multiple policies. Simply put - the
more you buy, the greater discount you will receive:
10%
Discount when you buy 5 of our Templates at the regular
price!
25% Discountwhen you buy 15 of our Templates at the
regular price!
50% Discount when you buy 25+ Templates at the
regular price!
PLEASE NOTE: If you order Bank Policies or Job
Descriptions, you will receive your order via email within 24-48
hours.
This product was added to our catalog on Tuesday 24 February, 2004.