BVL Vol. 33: Discrimination and Harassment: Double Trouble


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Awareness Training for All Employees

Script/Presenter: Barbara E. Hurst, Editor, Bankers' Hotline

Whether discrimination is real or perceived, and whether it has to do with age, race, religion, or some other cause, it can be detrimental and costly to the untrained and unprepared financial institution. The U.S. Equal Employment Opportunity Commission statistics reveal that last year there were over 46 million complaints from just those three causes, resulting in losses in excess of $159 million.

And sexual harassment is a potential problem that simply cannot be ignored in an industry such as ours. EEOC reports almost 13,000 cases last year, with corporate offices paying out over $47 million in settlements.

These problems can damage image and ruin morale and productivity. Awareness training will alert your employees to be sensitive to situations and enable them to stop discrimination and harassment before they start. These skills are valuable to your financial institution, possibly enabling you to avoid a major lawsuit. This video illustrates how to recognize forms of negative behavior and explains what to do about them if they occur.

This training program will help you with:
  • Discrimination in common forms
  • Sexual harassment - both male and female
  • Proper workplace ethics
  • Standards of behavior
  • Unacceptable acts and conversation
  • How to deal with insensitive employee
  • Tips for dealing with confrontation
"I wish we'd had this awareness training video 10 years ago. We could have avoided some uncomfortable situations."

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  • Model: VID-v33
  • Manufactured by: Bankers Video Library

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This product was added to our catalog on Wednesday 03 May, 2006.

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