How to Build a Fair Lending Training System

Presented by: Jack Holzknecht



WHAT?
The federal bank regulatory agencies, the Department of Justice and others continue to pound banks over fair lending issues. Examiner-ordered corrective action generally includes conducting a risk assessment, training, ongoing monitoring and other solutions. All of these actions are part of a compliance management system (CMS). A well-developed Fair Lending CMS is the best way to prevent fair lending problems in the first place. And even the best CMS is of little value without a solid training program.

CONTENT
Upon completion of the program you will understand how to establish and maintain a fair lending training system by;

• Conducting a needs assessment;
• Developing an action plan;
• Identifying the audience;
• Evaluating training options;
• Identifying resources;
• Measuring and maximizing results;
• Keeping and organizing records;
• Setting up your training environment; and
• Maximizing your presentation skills.

WHY?
Fair lending violations are getting a lot of attention from examiners and from the Department of Justice. Violations can be very expensive and the damage to the reputation of the financial institution can be devastating. Developing and maintaining a solid compliance management system is the best defense against fair lending problems. One critical component of a CMS is the training program.

WHO?
The program is designed for management of all loan departments, compliance officers, trainers and training managers, and those with responsibility for assuring compliance with fair lending laws and regulations.

About the Speaker: Jack Holzknecht is a principal with Pegasus Educational Services, LLC. He has been delivering the word on lending compliance for 36 years. In Jack's 31 years as a trainer, over 100,000 bankers (and many examiners) have participated in his live seminars and webinars. Jack's career began in 1976 as a federal bank examiner. He later headed the form, software and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Jack has been an instructor at compliance schools presented by several state bankers associations. He developed and delivered compliance training for the FDIC and OTS for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association. He is also a "BOL Guru."


VIEW A 10 MINUTE SAMPLE
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CD-ROM Includes:

• Complete presentation (including slides and audio)
• Written Materials
• Follow-up Q & A

You have the right under this license agreement for this CD-ROM to use this presentation on a single-workstation. Use on a network is in violation of the copyright agreements. CD may be used by multiple users at a given institution but may not be placed on a network or in any other multi-user environment.

This program was recorded in its entirety in June 2012. The CD-ROM includes program slides, materials (if available) and follow-up Q & A document.