Check handling for tellers


$295.00

Presented by: Mary Beth Guard and John Burnett                                 
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  Were you a teller? Do you remember how much there was to learn? Did you have times when you really weren't sure you knew the right way to handle a particular check? Did you sometimes feel you were in over your head? Mary Beth Guard and John Burnett have heard all the horror stories (and experienced some) that can make a teller's head swim. In their two-hour presentation, Mary Beth and John will discuss many of the situations your tellers face every day, and provide the legal framework for the choices they must make on behalf of your institution and its customers.

They'll cover -
  • The minimum requirements of a check
  • How to determine the amount for which a check is properly payable
  • Who needs to indorse various types of checks and how they should do it
  • Tips for spotting alterations and counterfeits
  • What the different forms of indorsement are (blank, special, restrictive, anomalous), what they mean, and which should be used when
  • How to identify the proper payee of a check
  • How to tell if a check with multiple payees is payable jointly, or payable alternatively
    • The special rule on U.S. Postal Money Orders
    • How to spot a stale-dated check and what the consequences might be of accepting it
  • How a postdated check should be handled
  • How stop payments work
  • Why special precautions should be taken when cashing checks for noncustomer payees
  • Deposits to closed accounts - why it's almost never a good idea
  • Who is a "fiduciary," when you would be on notice of a breach of fiduciary duty, and why it matters.
  • What to watch out for in a split deposit transaction
  • Things to watch out for with powers of attorney
    • Special rules for U.S. Treasury checks
  • Special handling suggestions for official bank checks
  • When it's appropriate for checks to be payable to your institution, and when it's not
  • Whether it's ever a good idea to cash checks payable to businesses
  • The challenges involved in accepting third-party checks
  • How to identify foreign checks and what to do about them
Who Should Attend:
Tellers and teller supervisors or trainers

About the Speakers: Mary Beth Guard currently serves as Executive Editor of BankersOnline.com and CEO of Glia Group, Inc., Mary Beth has had a long and distinguished career, graduating from law school in 1980, then going on to serve as general counsel for the Oklahoma State Banking Department, general counsel for the Oklahoma Bankers Association, and EVP of Specialized services for Thomson Financial Publishing prior to co-founding Glia Group, Inc. and BankersOnline.com. Mary Beth also serves as Executive Editor for BankingQuestions.com and as a partner in BankGuard Resources.

Mary Beth is on the advisory board for Bankers' Hotline. She has presented training programs for virtually every major national financial industry association, as well as more than a dozen state bankers associations and a host of other organizations. In addition, Mary Beth has written more than a thousand banking-related articles and is a BOL Guru.

John Burnett is a 1979 alumnus of the ABA National Compliance School, and served on its faculty for several years. He graduated with honors with the Class of 1990 from the Stonier Graduate School of Banking. He is also a graduate of the BAI and the Massachusetts Banker Association Schools of Banking.

John brought over 35 years of banking experience (over 25 of them in Compliance and Operations) to Glia Group, Inc. and BankersOnline, when he joined them as a "BOL Guru" and Associate Editor in June, 2004.

He is a former member and chair of the Massachusetts Bankers Association's Legal and Regulatory Compliance Committee. He is an advisory board member for Bankers Hotline, and has participated in several ABA and Massachusetts Bankers seminar panels.

This program was recorded in its entirety in October 2016. The CD-ROM includes program slides, materials (if available) and follow-up Q & A document.

Add to Cart:

  • Model: cd_teller1016
  • Manufactured by: Glia Group, Inc.


This product was added to our catalog on Wednesday 11 April, 2012.

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