Do-Not-Call Policy

Table of Contents

Purpose and Contents - Topic 1
Policy Statement – Topic 2
Definitions– Topic 3
General Requirements – Topic 4
Bank Telemarketing Activities – Topic 5
Do-Not-Call Compliance – Topic 6
Automated Dialing and Abandoned Calls Compliance – Topic 7
Removal Requests and Complaints – Topic 8
Audit Policy – Topic 9
Staff Training – Topic 10
Retention of Documentation – Topic 11

This policy template (approximately 14 pages) is in Microsoft® Word format.

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