Credit Card Policy

Table of Contents

Purpose and Contents - Topic 1
Policy Statement - Topic 2
Definitions - Topic 3
Product Definition - Topic 4
Risk Management - Topic 5
Program Administration - Topic 6
Scoring Model Standards - Topic 7
Marketing and Underwriting Standards - Topic 8
Account Management - Topic 9
Collection, Workout and Forbearance Standards - Topic 10
Purchased Credit Card Relationships - Topic 11
Allowance for Credit Losses – Topic 12
Profit Analysis - Topic 13
Debt Cancellation Contracts and Debt Suspension Agreements - Topic 14
Audit Policy - Topic 15
Staff Training - Topic 16
Retention of Documentation - Topic 17

This policy template (approximately 48 pages) is in Microsoft® Word format.

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