Fair Debt Collection Practices Act Policy

NOTE: The CFPB’s final rule is effective one year after it is published in the Federal Register, and clients who order this product will receive two versions to ensure complete coverage of existing and future rules.


Table of Contents - Version 1

Purpose and Contents – Topic 1
Policy Statement – Topic 2
Coverage– Topic 3
Definitions– Topic 4
Communication– Topic 5
Validation of Debts – Topic 6
Harassing or Abusive Practices – Topic 7
False or Misleading Representations – Topic 8
Unfair, Deceptive, or Abusive Acts or Practices – Topic 9
Multiple Debts – Topic 10
Legal Actions – Topic 11
Furnishing Certain Deceptive Forms – Topic 12
Civil Liability – Topic 13
Debt Collection Practices in Connection with COVID-19 Pandemic - Topic 14
Audit Policy – Topic 15
Staff Training – Topic 16
Retention of Documentation – Topic 17

Table of Contents – Version 2 (Future)

Purpose and Contents – Topic 1
Policy Statement - Topic 2
Definitions - Topic 3
Communications in Connection with Debt Collection - Topic 4
Acquisition of Location Information - Topic 5
Harassing, Oppressive, or Abusive Conduct - Topic 6
False, Deceptive, or Misleading Representations or Means - Topic 7
Unfair or Unconscionable Means - Topic 8
Collection of Time-Barred Debts – Topic 9
Other Prohibited Practices - Topic 10
Notice of Validation of Debts – Topic 11
Disputes and Requests for Original-Creditor Information - Topic 12
Sending Required Disclosures - Topic 13
Relation to State Laws - Topic 14
Procedures for State Application for Exemption - Topic 15
Debt Collection Practices in Connection with COVID-19 Pandemic - Topic 16
Audit Policy - Topic 17
Staff Training - Topic 18
Retention of Documentation - Topic 19

Includes the following form template:
Fair Debt Collection Practices Act Model Forms (1 page)

Recent updates to this product:
05/03/21 Update
01/04/21 Update
11/16/20 Update

This policy template (approximately 18 and 24 pages, respectively) is in Microsoft® Word format.

Standard Volume Discounts

Individual and volume pricing plans are available to fit every budget. You can buy one policy at a time, or mix and match multiple policies. Simply put - the more you buy, the greater discount you will receive:

10% Discount when you buy 5 of our Templates at the regular price!
25% Discountwhen you buy 15 of our Templates at the regular price!
50% Discount when you buy 25+ Templates at the regular price!

PLEASE NOTE: If you order Bank Policies or Job Descriptions, you will receive your order via email within 24-48 hours.