Fair Debt Collection Practices Act Policy

Table of Contents

Purpose and Contents – Topic 1
Policy Statement - Topic 2
Definitions - Topic 3
Communications in Connection with Debt Collection - Topic 4
Acquisition of Location Information - Topic 5
Harassing, Oppressive, or Abusive Conduct - Topic 6
False, Deceptive, or Misleading Representations or Means - Topic 7
Unfair or Unconscionable Means - Topic 8
Collection of Time-Barred Debts – Topic 9
Other Prohibited Practices - Topic 10
Notice of Validation of Debts – Topic 11
Disputes and Requests for Original-Creditor Information - Topic 12
Sending Required Disclosures - Topic 13
Relation to State Laws - Topic 14
Procedures for State Application for Exemption - Topic 15
Debt Collection Practices in Connection with COVID-19 Pandemic - Topic 16
Audit Policy - Topic 17
Staff Training - Topic 18
Retention of Documentation - Topic 19

Includes the following form template:
Fair Debt Collection Practices Act Model Forms (1 page)

Recent updates to this product:
05/03/21 Update
01/04/21 Update
11/16/20 Update

This policy template (approximately 24 pages) is in Microsoft® Word format.

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